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Shipping Policy

At Beach & Wood we go above and beyond to ensure you pay as low as possible on delivery charges because we understand that it can be a big expense. The cost of delivery is calculated based on weight, cubic centimetres and location, however we heavily subsidize our delivery fee to bring more value to your doorstep. 

Within Australia:

We make use of Australia Post, DHL, Allied Express, Direct Freight, Toll, TNT and Aramex (Known as Fastway). 'Special Freight Consideration' means that the item is heavy and/or fragile and needs a furniture removalist to deliver the item. 

For certain smaller items we have already included delivery into the price. The cost of shipping will show in the cart, if no shipping shows and only 'flat rate' this might also reference to free shipping. 

Any other deliveries within Australia are calculated based on weight and location. It is rare that we will charge you full price of the delivery! We want you to enjoy your products and shop knowing you are getting value for money.  Enter your delivery post code at the check-out to determine what you will be charged. 

Delivery of items is subject to availability and we cannot accept responsibility or liability for any item unexpectedly out of stock. We regularly update our website to ensure this does not happen, however, in the rare occasion that a paid item is out of stock we will offer you a store credit or full refund. 

Deliveries will be on weekdays between 9 am and 5 pm only. No deliveries on weekends or public holidays. Generally items are dispatched within 24 to 48 hours after payment is received. Time frames for delivery varies and can be anything from a couple of days to 4 weeks depending on location. 

It is important that you supply us with contact details and special instructions to be passed on to the delivering company, especially when you live in a high rise building, apartment block or where there might be restricted access.

It might be of benefit to consider giving authority to deliverers to leave small items in a 'safe spot' in the rare occasion that you're not at home at the time of delivery. 

Please check your item upon delivery and contact us within 48 hours should the item be damaged or faulty. Where possible, keep the original packaging. Please contact us via the contact page for all returns.

International Shipping

We also offer international shipping on smaller homewares. Unfortunately, due to the high cost, we cannot offer International Shipping on bigger furniture items. All International deliveries is with DHL. If you are located outside of Australia please contact us to get a tailored quote. 

Delivery of items is subject to availability and we cannot accept responsibility or liability for any item unexpectedly out of stock. We regularly update our website to ensure this does not happen, however, in the rare occasion that a paid item is out of stock we will offer you a store credit or full refund.